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Fusion

Technician-Less Network Testing Layers 2-4

Remotely test new service activation, monitor performance, and troubleshoot networks of any size – to immediately reduce truck rolls, lower operating costs, shorten MTTR, and divert field teams to revenue generating activitie

 

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CUT TRUCK ROLLS IN HALF
BY REMOTELY IDENTIFYING THE SOURCE Of CUSTOMER PROBLEMS

Service providers are under pressure to reduce operational expenditures with fewer field ops resources, and the best way to do that is via automation. Fusion, a network test automation system by VIAVI, is the only test platform that employs a unique combination of micro-test endpoints, hardware, and software to remotely test new service activation, monitor performance, and troubleshoot networks of any size. Save OpEx by testing the network without dispatching a technician. If a truck roll is still required, arm the tech with actionable data to rapidly address a network issue or customer problem. With less time troubleshooting, field ops can spend more time on revenue-generating activities.


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We provide support, services, comprehensive training and the resources you need. It’s all part of what we do to maximise the value of your VICOM investment.

Services

Value-add services that complement your VICOM system solution and instrument portfolio to provide a total cost of ownership.

Customer Care

Customer service that provides Return Material Authorisation (RMA) for repair and calibration.

Training

Technical education solutions, product training, and blended learning for technicians who are using new products or working with existing tools

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Technical Assistance Center to assist you in using/configuring products or address issues regarding product performance


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