Shipping & Handling
See below for our policies and procedures related to order processing, shipping methods, and the handling of sales taxes and international duties.
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Shipping Methods and Timing
We offer various shipping options to meet your needs, including standard and express delivery. Shipping times and costs will be calculated at checkout based on your location and selected shipping method. Please note that shipping times may vary depending on your location and unforeseen circumstances. Once your order is dispatched, you will receive a confirmation email with tracking details.
Order Processing
Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day. Please ensure that all shipping information is accurate to avoid delays. Vicom is not responsible for delays caused by incorrect or incomplete shipping addresses.
Sales Taxes
We are required to automatically charge and withhold the applicable Goods and Services Tax (GST) for orders delivered within Australia. For international orders, any additional taxes, duties, or customs fees are the responsibility of the customer. These charges may vary depending on the destination country and will be collected by the carrier at the time of delivery. Customers are encouraged to check with their local customs office for further details.
At Vicom Success Starts with our Team
Highly skilled professionals with a diverse range of expertise
Our team is comprised of highly skilled professionals with a diverse range of expertise in General Electronics, RF & Microwave, Optical & Data Networks, Defence, Telecoms Test, Avionics, Radiocomms, Broadcast, and Research & Development. With over 40 years of industry experience. Our team is here to ensure that you receive the best products, solutions & servicing tailored to your specific needs. Get to know our talented professionals who are passionate about delivering excellence and driving success in your projects.
